Frequently Asked Questions (FAQ)
If you want to take your home decor to another level of elegance then wooden floors are the pinnacle of interior styling.
Real wood floors bring with them the weight of tradition, the benefit of durability and the underlying structural strength that will last a lifetime. They will never go out of style and they never fail to impress.Although all this may cost you a little more than other flooring options, they add immense resale value to your property.
Wooden flooring is also very easy to clean and care for. Sweeping and wiping will take care of most of the dirt that might collect on the floors. A spot treatment will remove any deep stains that are marking the boards, returning them to their original splendour.
Hardwood flooring is a solid foundation, giving you the sense of security that comes with choosing only the very best. Treat yourself to a new way of living.
An engineered wood floor is constructed of a layer (veneer) of hardwood (oak) with a plywood backing. The hardwood (oak veneer) layer is stained/finished in a selection of colours to bring you a final product. Flooring Depot offers a range of thicknesses and colours depending on your requirements.
Depending on the thickness of the veneer (layer) flooring, and how well you maintain your floors, engineered hardwood can last a lifetime. All 3 factors play a big role in determining the lifespan of any floor in your home.
Yes, wood is a product of nature and there will be variations from board to board as no two pieces of wood are the same. Being a natural product when exposed to sunlight over time your floor will age and become richer in colour adding even more richness and beauty to the product.
The standard engineered oak and distressed oak can easily be sanded, but on certain textured/pre-finished ranges, it is not recommended, as you will sand off the craftsmanship that makes this product appear aged. We however recommend that you oil your floor and do a maintenance clean regularly. That way you do not have to sand you floor with the floor keeping its aged appearance for many years.
TrueWood’s various collections are suitable for both glue down and floating installations.
Our products are suitable for both homes and office. Bearing in mind an office environment has much more traffic than that of a house, so more care will need to be taken. We do not recommend hardwood flooring in full bathrooms that have a shower or a bathtub. These areas have the potential for standing puddles of water and high moisture which with time will damage your floor. Because of this we cannot guarantee our product in this area.
No, this is not recommended, if you used excess water on you floor, over time this will damage your floor. There are cleaning products designed specifically for our various collections. These products will not only clean your floor, but will also maintain and feed them. Refer to our cleaning and maintenance guide for product recommendations.
Wood will generally expand when it absorbs moisture in conditions of high humidity, or when the moisture content of the sub-floor is high this will affect the floor. The effects of expansion are evidenced in cupping, swelling and peaking joints. If this has occurred in the flooring, the affected areas will most likely need to be replaced. Avoid subjecting floors to wet mopping, water leakage and other potential damaging circumstances. If a water leak is detected, to avoid further expansion a dehumidifier should be used.
Click here To learn more about the various installation methods used with engineered wooden floors.
TrueWood provides quality oak flooring with authentic finishes at affordable prices. Using new technologies we are able to make a product that exudes character and feels real to the touch.
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