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Customer Reviews


Customer Testimonials

Flooring Depot does a minimum of 5 jobs a day and has done comfortably more than 10000 jobs.  Working with reputable installers and our high level of service and systems we get the results you want. We have had many happy clients with there beautiful bespoke floors finished.  We continuously endeavour to provide stunning floors finished with as little worry as possible. People count on us when they want a guarenteed worry free result.

Here are just a few responses from our happy clients:


Brett Peel (Goblins Group)

We recently had the pleasure of having 2 rooms flooring redone at one of our guest houses Goblins Mead in Cape Town. After much deliberation and research and driving around, we drove past the Flooring Depot in Northgate, Cape Town.

From the moment we entered until the moment we left the showroom we were treated with the utmost professionalism and curiosity. The sales manager Nadeem Fisher agreed to come out the next day to measure up and give us a quote.

True to his word he arrived on time and not only sent us a quote within the day but even gave us a discount on the flooring we chose.

We decided to do the job the next week and although the day we chose, all of the Flooring Depot’s installation team were booked, Nadeem went out of his way to get his “Best Team” to us.

Well from here on it just got even better. Elliot, the “Team Leader” arrived at exactly the time promised, was friendly, extremely well spoken not to mention helpful in the extreme. He gave us a time of completion for doing the job at 14.00 the following day, and true to his word, 14.00 the following day, everything was BEAUTIFULLY finished the place left clean and they were packed and ready to leave.

So in short our experience with the Flooring Depot, Nadeem Fisher and Elliot’s crew were one of the highlights of our renovation project, not only would we be happy to recommend them, we ourselves will be using them in the future in all our other guest houses.

Kindest regards,


6 June 2021


Andrew Jones-Phillipson

5 Star Rating


Date: 5 May 2021


Customer: Bertus van der Merwe

Great staff! Especially Nadeem at Flooring Depot North Gate Estate.Helpful and to the point!

Date: 19 March 2021


Customer: Joe Slough 

Excellent service really helpful nothing to much trouble delivered as promised socially distanced and at reasonable time really happy with the goods and services
Many thanks. I would order from you again and will recommend.

Date: 25 January 2021


Customer: Bettie Amira

Thank you for the really nice team you sent me, they were polite, friendly and very professional, did a stunning job and I am very happy!

Date: 17 September 2019


Customer: Keith Hurworth

May I place on record that dealing with Flooring Depot was again a very good experience. You personally were most helpful in guiding my wife and I into a single mindset (and for that you deserve a medal) of opting for the light colour planks throughout that part of the house.

Then, your fitting team – Sean and Shirley Hill and the rest of the team – were absolutely first class and left everything in tip-top shape. They are all very hard-working people and clearly take great pride in the end-product, which looks really great! We would not hesitate to recommend them to anyone. It would be nice if you could officially pass on our appreciation to them.

Date: 26 January 2019


Customer: Adrian Langeveld

Super happy with the level of service received from Braam at Willowbridge. Totally helped us plan everything within our budget and we went with their new Kaindl laminate range.
We are thrilled with the result. The Fitters Guild team were awesome too - Tiger and his team have to be the neatest most efficient installer we have had. They even started a day early!
Even the after sales service from Flooring Depot was most excellent. All in all, HIGHLY recommended.

Date: 20 November 2018


Customer: Amanda Thurling 

I would just like to say that we had great service from Flooring Depot - Sandown Road, Parklands.  We would especially like to thank Sean and Shirley and their team for arriving when they said they would and for doing a great, professional job.  Our laminate looks stunning and our tenant loved it! Thanks again.

Date: 8 August 2018


Customer: Mrs van der Boon


Thank you for a fantastic job done yesterday!

So happy with the service received from your Tableview branch. The flooring looks great and also to thank Rezaan and his team for their professional work and friendly manner!

Date: 16 September 2015



Newfields Village United Football Club

Dear Sir

Newfields Village United Football Club appreciate the money you have donated to us. We give you a thousand thanks from the bottom of our hearts, and the blessing of God. We appreciate the people who made it possible for our children to keep out of crime and drugs. God will bless you.

Yours in sports


Customer: Mike Cluver

Good day Emil!

Just a word of thanks for the most professional service we experienced from you and your team when our new wooden flooring was installed. We are very satisfied with the result, and for the extra mile you went to make sure that everything was done to our satisfaction. We shall certainly recommend you and Flooring Depot to anyone interested in having new flooring put down. And the adjustable legs for the dressing table fit perfectly!

Best regards
Mike Cluver

Date: 12 Aug 2013

Customer: Ranjit
 Subject: RE: Laminated flooring

Dear Flooring Depot,
Thank you for the mail .
I must say among the many suppliers during the construction of our house, the supply, installation of the wooden floors by yourselves had been quite prompt and of good quality and workmanship. The product in itself seem to be of high quality, bearing in mind that the same has been in use only for the last couple of months.
One quick question though is the receipt of the invoice good enough for the guarantee or should I be receiving a guarantee certificate? 

(Flooring Depot response: invoice will suffice) 

Date: 23 July 2013 

Customer: Joubert Swanepoel
 Subject: Delivery of Delivery SS1889

Just to confirm that the all the material were delivered to Melkhoutlaan 51 in Hartenbos.I really appreciate the effort you put in to the delivery of the order,thanks a million.
It was a pleasure dealing with you ,especially the way you solve the problem regarding the delivery of the material.
Joubert Swanepoel

Date: 25 June 2013


Customer: Inenzo Water
Subject: Laminated flooring installation

Your quote no SB4800 refers. Kevin and his team did the installation this morning and I am impressed with the job. Everything is neat and tidy. A pleasure to do business with you!

Kind regards,
Gert Klapwijk
Inenzo Water

Date: 14 June 2013

Customer: Ingrid Ungerer
Subject: Appreciation of work well done

I would like to complement Flooring depot and Ahdiel and his team for a job well done in the laying of our laminated floors. Thank you so much! It really is looking lovely!

Thanking you all
Ingrid Ungerer

Date: 19 June 2013

 Customer: Kobus and Rinet
Subject: RE: Flooring Depot: Feedback

Dear Michael

Our home is a different place since we had the TrueWood Tiger Eye flooring installed. It is way more homely, warm and friendly than the Terracotta tiles we had before. We appreciate and love it every day!

We had outstanding service with the installation and Zandile impressed us with his professional, positive approach to service. From his friendly greeting with a hand-shake to introduce himself, to the way in which he always found a solution to every small challenge. He went the extra mile to keep us happy and we are truly grateful for the excellent service we received with the installation.

Even though it was not an easy decision for us to make because it is more costly than laminated flooring or most tiles and carpets per square meter, it was worth every cent we spent on it. The reception and lounge/dining area really looks great and the wood has added much more value to our home that what we had paid for the flooring!

Many thanks for the difference you have made in our lives.

Warm regards
Kobus and Rinet Griessel

Date: 21 May 2013

Customer: Lungi Dlungwana
Subject: RE: Laminated flooring

Dear Tiffany

Wow, my house looks beautiful. I am very impressed with your work and the flooring does not require regular cleaning at all. I have only wiped the floor twice ever since you have installed. I don’t feel winter at all because the house is warm.

Thanks a lot for what you have done and I am going to preach the message to the others that Flooring Depot is the best.

Date: Fri, 17 May 2013

Customer: Warren Kilfoil
Subject: RE:

Hi Heinrich
My new floor looks fantastic, the installation was very professional and very well fitted.

Kind Regards
Warren Kilfoil

Date: Sat, 4 May 2013

Customer: Ziaan Hattingh
Subject: RE: Laminated flooring

Hi Tiffany,

I am very happy. The quality of the work is good and the guys worked very hard to make sure everything was exactly the way we wanted it.

Kind regards,
Ziaan Hattingh

Date: Thu, 16 May 2013

Customer: Bert Martin
Subject: Installation of Laminate flooring

Flooring Depot
Dear Sir,
I purchased laminate flooring which was installed just before Christmas by Kevin and his two workmen. I told you how satisfied we were with your honesty and speedy service. The installation was completed within two and a half hours in two bedrooms and the workmanship was of a very high standard. I am saying this because of have installed laminate flooring myself.
Thank you,
Bert and Maria Martin

Date: Tue, 8 Jan 2013

Customer: Bridget Pringle
Subject: RE: flooring

Hi Braam

Hope you’re well.

Kept meaning to mail you to say thanks very much for your service – it was excellent! (Do you have a manager I can email?)

Kevin the floor fitter was also great (he still has to come round to our house to finish off some stuff, but he and I are in contact about this).

Kind regards

Date: Wed, 28 Nov 2012

Customer: Lynn Crouse
Subject: Flooring Depot: Feedback

Good morning

I had brilliant service from Flooring Depot – just one small thing they did not do a proper skirting around the bathroom door but besides that I am very happy and would highly recommend to anyone.

Kind regards

Date: Wed, 15 May 2013

Customer: The Oosthuizens
Subject: RE: Quote

Hi Rory

Thanks for the quote for the deck, you are correct, my husband does not think that it is a ‘must have’ he would rather put the money towards our holiday next year. Naturally I am very disappointed.
We were very impressed with your service and thank you for the discount on everything including the 5 flokati rugs, I bought only 1 size 55x110 and would actually like to buy 2 more in that size, another time maybe.

Your service was exceptional, so sorry I cannot think of any way that you could improve on it.

I have referred a friend to you, her name is Wendy Geldenhuys she also wants to have her floors done.


Date: Tue, 18 Sep 2012

Customer: Stephanie Louw
Subject: LOUW : Laminated timber floor

We wish to thank you for the great service Tiffany has given us choosing a floor for our new home. It has been a very difficult decision to choose a timber floor product and then which specification/colour will suit us best. She has assisted us all the way in a very professional and kind way, never being pushy (which helped alot!). They gave us ample samples to work with and not the small samples given by other companies - this helped immensely as we did our whole house in the same floor and had to get it right!

She was on time for all our appointments and made everything plain and simple. Even with quantities, etc, she has been great as I am a quantity surveyor of profession and it is in our nature to check and recheck everything. She gave good advise on the re-use of our existing skirtings, which made the whole installation so much easier. New ones would have been 1st price, but due to the time constraints it was the best option.

The installer recommended was absolutely fantastic, arrived on time, completed the project on time and even helped to stain our skirtings to match the new quarter rounds and new floor. They even came back to seal the skirtings where it was missed, without any problem. Was a pleasure to work with them!

A big thank you for a great job done as the installation of the floor was very critical. We had one week to "renovate", paint and install a floor in an older house, before we could move in.

We trust we have selected a good product and that it will last us for a long time.

Kind regards
Stephanie Louw

Date: Tue, 11 Sep 2012

Customer: Graham Nyahuye
Subject: RE: Flooring


Hope you are fine. Corrie and his team did a marvellous job here, and I'm extremely satisfied with the quality of product, and the quality of workmanship done to fit it.
It's been a pleasure doing business with Flooring Depot.

Thanks and cheers!

Date: Wed, 5 Sep 2012

Customer: Chris van Rooyen
Subject: RE: Laminated flooring

Hi Tiffany

Great job, good team spirit, all round pleasant experience.

Kind regards
Chris van Rooyen

Date: Wed, 15 May 2013

Customer: Colleen Bradley

Thank you sooooooo much for the installation. They did their fantastic job. They are professional.

Kind Regards,

Date: Wed, 15 May 2012

Customer: Riana Rabe
Subject: Re:bedroom

Dear Rory etc
What a stunning job once again, I will promote your company as long as I live!!!!
Riana Rabe

Date: Mon, 7 May 2012

Customer: Kaylee De Villiers
Good Morning

I would just like to thank your company and Tiffany for the great service.
I am extremely happy with my floors and the speedy installation.

Tiffany assisted me on all questions and queries immediately.

Thank you very much

Date: Mon, 13 Aug 2012

Customer: Nicole Ray

Hello Heinrich !
Just checking in to say thank you again for your delivery arrangements.
Unfortunately Berco delivered the Flokati today instead of waiting until 21 December as planned.
Nonetheless, a big surprise for my Mum who is really thrilled. I placed the order from the UK so we're looking forward to seeing the photo she promised to take :-)
In the meantime, best regards and thanks again. We've experienced great service from Flooring Depot.

Date: Fri, 30 Nov 2012

Customer: Elize Oosthuizen
Subject: Kwotasies vir vloere

Hello Braam

Ek het telefoniese bevestiging gekry dat julle my betaling ontvang het. Baie dankie vir die werk, ek is baie tevrede met die standaard van werk en die vriendelike span van Ahdiel. Hy het my gehelp om 'n beter opsie te bedink vir wat ek moet doen om drade te herlei.
Ek sal dus nie gebruik maak van die persoon om die mat weer terug te sit nie. Ek waardeer julle hulp in die verband regtig baie. Dankie dat julle bereid was om my te help met my unieke versoek.

Ek voel gerus om julle weer te kontak indien ek sou besluit om verdere vloerbedekking te installeer.


Date: Wed, 13 Jun 2012

Customer: Priscilla Senekal
Subject: Thank you


I would like to say thank you for the exceptional service and turnaround time I have received from Tiffany with regards to my dilema caused by a flooring company that let us down on delivery of stock leaving me with a house with concrete and unlivable area's with 4 kids in the house.

Thank you so much I will definately be coming back to your company for my phase two project.

Kind Regards
Priscilla Senekal

Date: Mon 02 April 2012